1. Privacy Policy

This privacy policy explains how we collect, process, and protect the personal data of users who visit our website and use our services.

Purpose and Types of Collected Personal Data We may collect the following personal data from users:

• Name, surname, email address, phone number

• Delivery and billing addresses

• Payment information (encrypted and securely processed)

• IP address, browser information, and device data

• User preferences and purchase history

Data Processing Duration and Storage Conditions Collected personal data is stored for specific periods to provide services and comply with legal requirements:

• For the duration of the user account or as required by relevant legal obligations

• Payment information is stored as required by financial institutions

• Browser data and cookies are retained until deleted by the user or for a specified period

Third-Party Sharing Policy Personal data may only be shared with third parties in the following cases:

• With authorized institutions and organizations due to legal obligations

• With banks and financial institutions to process payments

• With logistics companies to provide shipping and delivery services

User Rights (Access, Correction, Deletion, etc.) Users have the following rights:

• Request access to their personal data

• Request correction of incorrect or incomplete information

• Request deletion or restriction of data processing

• Request their data to be transferred to themselves or another organization in a structured format

• File complaints regarding processed data

Use and Management of Cookies Our website uses cookies to enhance the user experience. For more information on how to manage or disable cookies, please visit our [Cookie Policy] page.

Contact Information and Responsibility For any privacy concerns or data processing requests, you can contact us using the following details:

admin@gripsteps.com

Myalpineelite  Skala 7/2 EE10144 Tallin  Estonia